Form Data Usage & Retention

Effective 12 August 2026Last updated 12 August 2026

What the form collects

Required enquiry fields are your name, company name, business email, phone, location, product or requirement of interest and requirement details. The system also records the enquiry type, source page, a random submission identifier, timestamps and a unique enquiry reference.

Please provide only business information relevant to the requirement. Do not enter patient data, medical records, passwords, payment-card numbers, government identity documents or other sensitive information.

How the enquiry is routed

01Secure submissionValidation, duplicate protection and anti-spam checks.

02Sales departmentAll website enquiries enter the Sales workflow by default.

03Authorized assignmentA requirement may be assigned to an authorized employee or relevant department.

04Follow-upNotes, status, priority and next action support an accountable response.

After a successful Product Enquiry, the website offers an optional “Confirm on WhatsApp” button. If you choose it, WhatsApp opens with the product name and enquiry reference pre-filled for you to review and send. The website does not send the WhatsApp message automatically.

Who can access form records

The enquiry dashboard is restricted through authentication and role-based permissions. Sales personnel, authorized managers, administrators and relevant technical or operational employees may access a record only as needed for the requirement and their assigned role. Administrative changes and workflow activity may be retained in an audit trail.

Retention schedule

RecordNormal periodReason

Active enquiry and follow-upWhile actively handledResponse, proposal and relationship management

Closed or inactive enquiryUp to 3 years after last meaningful interactionFollow-up continuity, repeat requirements and dispute context

Quotation, order, contract, installation, warranty, service, tax or dispute recordLonger where the relationship or applicable law requiresContractual, accounting, service and legal obligations

Short-lived anti-abuse rate-limit keyApproximately 10 minutesSpam and abuse prevention

Duplicate-submission fingerprintApproximately 30 minutesPrevents repeated records and duplicate notifications without retaining the submitted text in the fingerprint table

Administration and audit recordsAs reasonably required for access security and accountabilitySecurity, investigation and organizational control

Retention periods are maximum operational targets, not a promise that every record will be kept for the full period. Data may be deleted earlier when no longer necessary or kept longer where a justified legal, security or contractual need applies.

Correction, withdrawal and deletion

You may request correction, withdrawal of future consent-based follow-up or deletion by emailing info@aheeshamedical.com. Include the enquiry reference, if available, and the email or phone used in the submission. We may request reasonable verification before changing or disclosing a record.

We will review the request and remove or restrict information that is no longer needed, subject to legal, contractual, security, fraud-prevention and dispute-related requirements. Withdrawing consent does not affect actions already taken before the request.

Security concerns

If you believe information was submitted in error or that an enquiry record may be at risk, contact us promptly at info@aheeshamedical.com and identify the relevant reference without sending additional sensitive data.

QUESTIONS OR PRIVACY REQUESTS

Contact Aheesha

Write to Aheesha Medical Technology Private Limited at info@aheeshamedical.com or use the business contact details below. Please include enough information for us to identify and respond to your request.

KHASRA NO-87/88, Meerut Road, Pillar No-647, Rajnagar Extension, Ghaziabad, Uttar Pradesh 201017, India · +91 95600 14451

What happens after.You press send.